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F.A.Q


How do I get longer, thicker, more voluptuous lashes?

In a few quick steps, you can achieve Hollywood-worthy lashes that rival Kim Kardashian's. The revolutionary green tea fibers in our mascara instantly make your lashes thicker and longer in under 30 seconds. Safe for contact lens wearers. Safe for lash extensions. Made in the USA.

1-Apply one thin coat of your own mascara. (This is optional) Allow to dry.

2-Next apply LashCandy Gel Mascara (large tube) to your lashes.

3-Before lashes dry, immediately apply LashCandy 3D Fiber Mascara (small tube).

4-Secure the fibers in place with a final coast of LashCandy Gel Mascara (large tube).

For those who like a little drama, repeat the steps below as many times as your heart desires. Always remember. GEL. FIBER. GEL. 


Is your mascara water-proof?

Our mascara isn't waterproof but water-resistant. We formulated LashCandy to be water-resistant so those with lash extensions can still be able to use our mascara. Water-proof mascara can be tricky to remove and sometimes involves rough play on the eyes. Big no no! Baby those lashes.


Help! My lashes don't look too hot.

We admit that it'll probably be awkward the first time you apply LashCandy. Most people's first time is always a bit awkward, right ;) Make sure to follow these tricks for the best application:

-ALWAYS apply our products in this order: Gel. Fibers. Gel.

-Apply the fibers when the mascara is WET! Otherwise the fibers won't have anything to adhere to.

-Always seal in the fibers with a final coat of our mascara. This is what prevents flaking.

-The mascara removes in strange tubes which have been described as spider legs. Don't worry. It isn't your lashes.


The Fiber Mascara is dry! Help!

It should be dry and the container feels very lightweight, almost empty. Don't worry. Your product is fine.                                

 


Do you offer fundraising or wholesale?

Yes. Please contact us at [email protected]



How long does shipping take?

We ship from our warehouse located in Vancouver, BC two times a week. We're a distributor which means we offer amazing pricing however it can take up to two weeks to receive. Well worth the wait in our books but heck we're biased.



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